Privacy Policy
Last updated: July 17, 2025
1. Introduction
WhiteRockMarket ("we," "our," or "us") is devoted to safeguarding your privacy. This Privacy Policy delineates our approach to handling your information when engaging with our website whiterockmarket.site or employing our yacht charter offerings.
Utilizing our offerings signifies your agreement to the data practices detailed in this document. This policy is in accordance with privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.
2. Collection of Information
2.1 Directly Provided Information
The personal data we collect is provided by you when you undertake actions such as:
- Reserving a yacht charter
- Reaching out to us via our website or telephone
- Signing up for our newsletter
- Completing forms on our site
- Taking part in surveys or offers
The information gathered may encompass:
- Your name and contact details (email, telephone, address)
- Financial details for payment (handled securely by external service providers)
- Specifications and needs for your charter
- Details for an emergency point of contact
- Food preferences or health information (if you choose to disclose)
2.2 Collected Information Through Technology
Automatically collected information during your visit to our website includes:
- Your IP address and geographical data
- The type and version of your web browser
- Web pages you visit and duration of your stay on our site
- Source websites
- Device specifics (model, screen dimensions, etc.)
2.3 Cookies and Similar Technologies
To improve your browsing experience, we employ cookies and analogous tracking tools that facilitate us in:
- Maintaining your preferences
- Evaluating site performance and usage
- Delivering tailored content
- Enhancing our services
You may manage cookies through your web browser's settings or our cookie consent prompt.
3. Utilization of Your Data
Our use of the data we collect includes:
- Service Provision: To manage yacht charter services, handle bookings, and communicate about your reservations
- Client Assistance: To address your questions and offer support
- Financial Transactions: For billing and payment management
- Safety Measures: To guarantee secure operations and safeguard against deceptive activities
- Promotional Outreach: To send promotional materials and news (with your consent)
- Site Development: To analyze user interactions and refine our online presence
- Legal Obligations: To abide by legal regulations
4. Disclosure and Sharing of Information
We do not sell, trade, or lease your personal data to external parties. We might share your information in instances such as:
4.1 Third-Party Service Vendors
Information might be shared with trusted third-party providers who support us in areas like payment processing, web hosting, maintenance, email promotions, analytics, support services.
4.2 Legal Imperatives
Your data could be disclosed when required by law or for legal processes, court commands, exigencies, or inquiries into potential fraudulent or unlawful activities.
4.3 Corporate Transactions
Your data might be part of asset transfers in cases like mergers, acquisitions, or asset sales.
5. Security of Data
We utilize suitable safeguards like encryption, access controls, server security, continuous evaluations, and staff instruction to protect personal data.
However, the security of data transmitted over the internet or stored electronically can never be guaranteed to be entirely secure.
6. Data Retention Periods
Your personal information is kept only as necessary:
- Charter bookings: 7 years for tax and legal reasons
- Marketing communications: Until you opt-out or delete
- Web analysis data: 26 months
- Customer relations interactions: 3 years following the last contact
7. Your Rights and Control Mechanisms
These rights include access, rectification, erasure, data portability, marketing opt-out, and cookie preferences. Contact us using the details provided below to exercise your rights.
8. External Services
8.1 Analysis Service by Google
We use Google Analytics for website data analysis. Opt-out is possible through the Google Analytics opt-out add-on for browsers.
8.2 Platforms of Social Media
Links to social platforms that maintain their own privacy protocols can be found on our site.
8.3 Payment Service Entities
Financial transactions are executed by third-party entities compliant with the Payment Card Industry Data Security Standard (PCI DSS).
9. International Transfer of Data
Your data may be processed in nations other than USA. We abide by suitable safekeeping measures in line with applicable privacy laws.
10. Protection of Juvenile Privacy
Our service does not cater to individuals less than 13 years old, and we do not knowingly compile their data. If you suspect that we possess such data, do reach out to us promptly.
11. Updates to This Privacy Policy
We may amend this Privacy Policy to reflect changes in our practices or legal obligations. We will inform you through our website notice, email to registered users, or a prominent notice on our site. Your continued engagement following these changes indicates acceptance of the revised policy.
12. Channels for Contact
For inquiries about this Privacy Policy or how we manage data, contact us:
WhiteRockMarket — Data Protection Officer
Marina Pointe Drive, Marina del Rey
Los Angeles CA 90292
USA
Telephone: +1 310-822-1200
Email: privacy@whiterockmarket.site
13. Adherence to Google Ads Consent Requirements
We conform with the consent requirements of Google Ads users. You can alter your preferences concerning cookies and tracking at any time through our cookie settings panel.